Privacy Policy

Last updated: 2021-09-15

1. What we collect

Contact form submissions. If you fill out the contact form, we receive your name, email, phone (if provided), subject, and message. We use this only to respond to your inquiry. Form metadata (IP address, timestamp) is logged briefly for rate-limiting and abuse prevention.

Client engagement data. For active clients, we hold the information necessary to deliver services — billing details, account credentials we manage on your behalf, configuration data, and related records. This is held under engagement-specific terms.

2. What we don't do

We do not run third-party analytics, ad trackers, or session-replay scripts on this site. No cookies are set beyond what's strictly required for the contact form's abuse protection. We do not sell or share client information with marketers.

3. How we handle it

We treat client data with professional discretion. Access is limited to people working on the engagement; we don't share, sell, or expose it needlessly. We're a small operation — there's no formal compliance program behind this — but we apply reasonable care in how we store and use the information you trust us with.

4. Hosting clients

For hosting clients, the data on the server you've rented from us is yours. We back it up and operate around it, but we don't analyze or mine its contents. If you have specific data-residency, retention, or security requirements, raise them up front so we can plan accordingly.

5. Third-party services

We use industry-standard providers for hosting, backup storage, and operational tooling. When we engage third parties on your behalf, we share only what's necessary to deliver the service.

6. Reaching out about your data

If you have questions or concerns about information we may hold about you — what it is, why we have it, whether we still need it — get in touch and we'll have a conversation. Where applicable law gives you specific rights regarding your personal data, we'll work with you within the limits of any active service obligations or legal hold.

7. Changes

We may update this policy. Material changes will be posted here with an updated revision date.

8. Contact

Questions about privacy? Email [email protected] or call 815.661.5853.