What's included
Managed IT covers the day-to-day infrastructure most small businesses don't have time to think about: workstations, servers, the network, identity, security baseline, and the help-desk layer on top of it. We don't sell a one-size SKU — we look at what you actually have, what you actually need, and price it accordingly.
- Workstation provisioning, imaging, lifecycle management
- Server install, configuration, patching, monitoring
- Active Directory & Entra ID hybrid setups
- Help-desk support for end users (remote & on-site as needed)
- Vendor liaison (when your ISP or printer or CRM goes sideways, we deal with it)
- Hardware sourcing & standardization
How it works
- Assess. Walk-through of your environment. We see what's there, what's missing, and what's risky — and tell you straight.
- Onboard. Agents deployed, monitoring stood up, backups verified, baseline patched. Most clients reach a steady state within 2–3 weeks.
- Operate. We monitor, patch, respond, and quietly handle the work you'd rather not. When something needs attention, we reach out — no scheduled-meeting theater.
Adjacent services
Managed IT often pairs with these — pick what fits:
- Cloud Services — Microsoft 365 / Entra-Azure / Google Workspace administration
- Cybersecurity — MFA rollouts, EDR, UTM firewall, cyber-insurance compliance
- Backup & DR — 3-2-1 backup posture & off-site replication
- Remote Monitoring — included as part of any managed engagement
Pricing approach
We quote on managed asset count — every PC, server, and VM at your company that touches the internet — plus the number of sites and which services you need. No tiered plans with surprise overages. You can read a quote and know what you're paying for, line by line.
Why every asset, not just some? An unmanaged device on the network is unmonitored, unpatched, and unaccounted for. That's the door we don't want anyone walking through. Every asset that touches the internet is a managed asset — no exceptions, no loose ends.
Want a real number? Send us a note with rough asset count (PCs, servers, VMs) and what you need managed — we'll come back with a quote within a day or two.
Common questions
Do you have an asset-count minimum?
No. We work with shops that have a handful of managed assets and businesses with dozens or more. The work scales; the pricing reflects it.
Can we keep our existing IT person and use you as overflow?
Yes — co-managed arrangements are common. Your in-house person owns the relationship; we handle escalations, after-hours, or specific specialties.
What if we just need a project, not ongoing management?
Project work is fine — server migrations, cleanups, AD restructures, network refreshes. Flat-rate or T&M depending on scope.